Refund Policy

7-day free trial

Every plan starts with a 7-day free trial. You can explore the full feature set of your chosen plan during the trial period. If you decide ELEVO is not right for you, simply cancel before the trial ends — you will not be charged.

Trial & refund policy

• 7-day free trial. Cancel anytime during the trial — no charge.
• After the trial, you're billed monthly.
• Cancel anytime before the next billing cycle to stop charges.
• We don't issue refunds for partial months, but you keep access until the period ends.
• Annual plans (when launched): 30-day money-back guarantee.

Cancellation

You can cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period. You will retain full access until then. No pro-rata refunds are issued for unused time.

Data export after cancellation

Your data is always yours. After cancellation, you have 30 days to export your saved generations, contacts, and reports from your dashboard. After 30 days, your data will be scheduled for deletion in accordance with our Privacy Policy. To request an emergency data export, email team@elevo.dev.